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Terms and Conditions

Terms & Conditions

Our aim is for you to be totally happy with the Lilly Moo and Jack Too service. Please be aware that your use of the Site constitutes your agreement to adhere to the terms and conditions set out below. These conditions may be subject to change at any time and without notice. It is your responsibility to check the conditions regularly before ordering from us in case there are any changes.

Should you have any questions relating to the terms of use, please contact us via lillymoojacktoo@hotmail.com and we will be more than happy to help you. We apologise in advance that these terms tend to be onerous; rest assured we will always do our best to sort out a customer service issue as quickly and efficiently as possible. Lillymooandjacktoo.com is the UK Website of Lilly Moo and Jack Too. 

Site Transactions
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel any order placed by you in person, per address or per order. This may include orders placed under the same account, payment details or the same shipping/billing address. In the event we make such changes or cancel an order, we will make every attempt to contact you. Please note this will be via the email which was provided at the time the order was placed. You agree that email can be used as a means of communication, notification and billing between us. Please be advised that we will never ask for personal details or information via email. If you receive an email asking for your personal information, username or password, or payment information, please do not respond and contact our customer service team immediately.

Use of the Site
Some features available on this Site require registration. By registering with this Site you agree to provide accurate, true, current and complete information about yourself and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered. You agree that all goods ordered by you are for your own private and domestic use only and are not for resale. You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site. Some features on the Site require use of a password and during the registration process you will be required to choose a username and password, please keep this safe at all times and do not allow others to know or access it. You are responsible for all actions taken under that username and password.

Personal Information submitted through the Site

Your submission of personal information through the Site is governed by our privacy policy, which can be found by clicking on the “Privacy Policy” link located in the footer section of the Site.